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Peace Corps

Information Technology Specialist (Network Services), FP-2210-4/3

Announcement Number:	14-030-LH(1)	Application Deadline:	12/17/2013
Locations:	Washington D.C., Dist of Columbia	Open Date:	12/03/2013
Salary Range:	Min: 65840.0 - Max: 119327.0	Location Notes:
Pay Schedule:	Annual	Who May Apply:	US Citizens
Time Limit:	Term	Promotion Potential:	3
Number of Vacancies:	1	Work Schedule:	Full Time

Agency Marketing Statement:

Ten Reasons to Work for Peace Corps! -- (1) Voted in the top 4 Best Places to Work in the Federal Government for small agencies in 2012, (2) the Peace Corps has a unique global mission. (3) Benefits include higher salary caps than the Federal standard with (4) quicker step increases. (5) Peace Corps employees earn non-competitive eligibility after 3 years of service and (6) have the chance to be selected for an annual Leadership Development Academy. (7) The working environment is highly flexible with alternative schedules, credit hours, teleworking. (8) There is a Distinguished Speaker Series, and (9) work-life programs including Metro and bicycle subsidies. (10) Peace Corps has a vibrant Community atmosphere; established through President Kennedy's call to service; the Peace Corps asks applicants what you can do for your country . . . and the world.
Ten Reasons to Work for Peace Corps! -- (1) Voted in the top 4 Best Places to Work in the Federal Government for small agencies in 2012, (2) the Peace Corps has a unique global mission. (3) Benefits include higher salary caps than the Federal standard with (4) quicker step increases. (5) Peace Corps employees earn non-competitive eligibility after 3 years of service and (6) have the chance to be selected for an annual Leadership Development Academy. (7) The working environment is highly flexible with alternative schedules, credit hours, teleworking. (8) There is a Distinguished Speaker Series, and (9) work-life programs including Metro and bicycle subsidies. (10) Peace Corps has a vibrant Community atmosphere; established through President Kennedy's call to service; the Peace Corps asks applicants what you can do for your country . . . and the world.

Notes:

PRIOR INTELLIGENCE ACTIVITY OR RELATED WORK: Individuals who have been engaged in certain intelligence activity or related work or who have been employed by or connected with an intelligence agency are ineligible for employment with Peace Corps. Acceptance of employment with Peace Corps precludes employment by certain intelligence organizations for a specific period of time, determined by the employing agency, after Peace Corps employment ceases. APPLICANTS WITH CIA CONNECTIONS. CLICK HERE FOR INFORMATION ABOUT HOW TO PROCEED.
This is an Excepted Service Appointment. Initial appointments to the Peace Corps are normally for 60 months (5 years). Employees are paid on the Foreign Service pay scale and receive the same benefits as other Federal employees. A background security investigation will be required for all hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

If you are a current Peace Corps employee, you must select "I am a federal civilian employee" in the Eligibilities section of the application. You must also select "Peace Corps" as your Employer Name. An incorrect response may result in your being found ineligible for this vacancy.

PEACE CORPS EMPLOYEES, INCLUDING TEMPORARY EMPLOYEES, ARE ELIGIBLE TO APPLY FOR THIS ANNOUNCEMENT.

This is an Excepted Service Appointment. Initial appointments to the Peace Corps are normally for 60 months (5 years). Employees are paid on the Foreign Service pay scale and receive the same benefits as other Federal employees. A background security investigation will be required for all hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. If you are a current Peace Corps employee, you must select "I am a federal civilian employee" in the Eligibilities section of the application. You must also select "Peace Corps" as your Employer Name. An incorrect response may result in your being found ineligible for this vacancy. PEACE CORPS EMPLOYEES, INCLUDING TEMPORARY EMPLOYEES, ARE ELIGIBLE TO APPLY FOR THIS ANNOUNCEMENT.

Duties:

This position is located in the Office of Chief Information Officer, Office of Production, Operations and Infrastructure, Network Operations team. This position is a career ladder position at the FP4/3 level with responsibility for network operations across network platforms, with specialization on Cisco Unified Communications. . The main responsibility for this position is to deploy, manage, maintain, and support Cisco Unified Communications and Cisco Unified Communications Express systems. The ideal candidate should have in-depth understanding of Cisco voice networking environment and knowledge to perform the following duties: All administrative tasks on the UC system, Cisco Unity Connection, configurations of Cisco IP Phones, QoS, system backup and recovery, call-flow, configurations of auto-attendants, customization of features, voice mail management, and complex call handing. Daily duties for the ideal candidate includes resolving end-users requirements, administration of the agency's telecommunications systems which covers 8 locations within the United States, assist in resolving Voice over IP issues within the agency's 60+ international posts, as well as technical support for international posts with Cisco Unified Communications Express system. Collaborate with Agency's other departments as well as assisting other team members within the Network Engineering group. The ideal candidate should also have knowledge of general WAN and LAN administration, traditional telecommunication systems as well as Voice over IP technologies, willingness to learn and collaborate with others, understanding of project management and ability to work without close supervision. Familiarity of Networx portal and certification of Cisco CCNA Voice or CCNP preferred.

Designs, develops and maintains one or more local area network (LAN) systems. Ensures that the systems are designed, maintained, and operated to meet local and national standards. Provides in-house technical expertise for the resolution of technical problems. Manages LAN resources.
This position is located in the Office of Chief Information Officer, Office of Production, Operations and Infrastructure, Network Operations team. This position is a career ladder position at the FP4/3 level with responsibility for network operations across network platforms, with specialization on Cisco Unified Communications. . The main responsibility for this position is to deploy, manage, maintain, and support Cisco Unified Communications and Cisco Unified Communications Express systems. The ideal candidate should have in-depth understanding of Cisco voice networking environment and knowledge to perform the following duties: All administrative tasks on the UC system, Cisco Unity Connection, configurations of Cisco IP Phones, QoS, system backup and recovery, call-flow, configurations of auto-attendants, customization of features, voice mail management, and complex call handing. Daily duties for the ideal candidate includes resolving end-users requirements, administration of the agency's telecommunications systems which covers 8 locations within the United States, assist in resolving Voice over IP issues within the agency's 60+ international posts, as well as technical support for international posts with Cisco Unified Communications Express system. Collaborate with Agency's other departments as well as assisting other team members within the Network Engineering group. The ideal candidate should also have knowledge of general WAN and LAN administration, traditional telecommunication systems as well as Voice over IP technologies, willingness to learn and collaborate with others, understanding of project management and ability to work without close supervision. Familiarity of Networx portal and certification of Cisco CCNA Voice or CCNP preferred. Designs, develops and maintains one or more local area network (LAN) systems. Ensures that the systems are designed, maintained, and operated to meet local and national standards. Provides in-house technical expertise for the resolution of technical problems. Manages LAN resources.
Performs work involved with the acquisition, evaluation, support, and implementation of wide area network (WAN) systems and applications. Provides technical expertise needed to implement WANs including the design, documentation, debugging, and maintenance of the WAN. Works in accordance with agency Office of Information Resources Management (OIRM) regulations, policies, and directives.
Performs work involved with the acquisition, evaluation, support, and implementation of wide area network (WAN) systems and applications. Provides technical expertise needed to implement WANs including the design, documentation, debugging, and maintenance of the WAN. Works in accordance with agency Office of Information Resources Management (OIRM) regulations, policies, and directives.
Researches and/or analyzes information technology (IT) problems, issues, or program requirements relative to promoting products and services to agency mission area programs.
Researches and/or analyzes information technology (IT) problems, issues, or program requirements relative to promoting products and services to agency mission area programs.
Identifies and analyzes telecommunications system requirements. Analyzes requirements for user communication needs. Plans, schedules, acquires, implements, installs, modifies, and tests both voice and data telecommunication lines as well as associated equipment and services.
Identifies and analyzes telecommunications system requirements. Analyzes requirements for user communication needs. Plans, schedules, acquires, implements, installs, modifies, and tests both voice and data telecommunication lines as well as associated equipment and services.