KNOWLEDGE, SKILLS, AND ABILITIES:
Skills in written communications to develop documents, reports, and technical documents on information technology project management information.
Knowledge of Local Area Networks, system components, and administration to analyze, design, develop, customize, and implement wide range of complex hardware and software to support large-scale Local Area Network/Wide Area Network systems including protocols, simple mail transfer protocol management systems, communications controllers, bridges, routers, and other network devices.
Ability to apply project management methods and practices, and develop plans and schedules, estimate resource requirements, define milestones and deliverables, monitor activities, evaluate and report on accomplishments, and manage assigned projects.
Masters level knowledge and skill to apply advanced Information Technology customer support methods to develop policies and procedures to plan and deliver services throughout the agency, and provide expert technical advice, guidance, and recommend actions for important agency Information Technology programs.
Masters level knowledge and skill to apply Agency's IT architecture and business processes to estimate resources, develop requirements, manage systems, monitor activities, evaluate, and complete actions to extend and optimize the existing architecture to meet future business requirements.
MINIMUM FEDERAL QUALIFICATION REQUIREMENTS:
Grade 13:
Qualifying experience for the GS-13 level requires IT-related experience that demonstrates each of the following four competencies: Attention to Detail; Customer Service; Oral Communication; and Problem Solving; AND one (1) year of specialized experience at least equivalent to the GS-12 level. Specialized experience is experience that is in or directly related to the line of work of the position to be filled and that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Experience must be IT-related and may be paid or unpaid experience.
Example of specialized experience for positions at the GS-13 level, typically gained in the IT field or through performance of work where the primary concern is IT, includes experience analyzing a number of alternative approaches when advising management concerning major aspects of IT system design. The experience demonstrates accomplishment of IT project assignments requiring knowledge of IT requirements and techniques pertinent to the position to be filled.