Vacancy Summary

Benefits


Moving expenses are not authorized.

Relocation expenses are not authorized.

BENEFITS: A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; and training and development opportunities. Employees located in the United States may also receive subsidized transportation, flexible work schedule, and a family/worklife program.

DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.



Peace Corps

Information Technology Specialist (Customer Support), FP-2210-5/4


Announcement Number:
14-128-SH
Application Deadline:
03/28/2014
Washington, Dist of Columbia
Open Date:
03/14/2014
Salary Range:
53884.0
97657.0
Location Notes:
Pay Schedule:
Annual
Who May Apply:
US Citizens
Time Limit:
Term
Promotion Potential:
4
Number of Vacancies:
2
Work Schedule:
Full Time




Agency Marketing Statement:

  • Ten Reasons to Work for Peace Corps! -- (1) Voted in the top 4 Best Places to Work in the Federal Government for small agencies in 2013, (2) the Peace Corps has a unique global mission. (3) Benefits include higher salary caps than the Federal standard with (4) quicker step increases. (5) Peace Corps employees earn non-competitive eligibility after 3 years of service and (6) have the chance to be selected for an annual Leadership Development Academy. (7) The working environment is highly flexible with alternative schedules, credit hours, teleworking. (8) There is a Distinguished Speaker Series, and (9) work-life programs including Metro and bicycle subsidies. (10) Peace Corps has a vibrant Community atmosphere; established through President Kennedy's call to service; the Peace Corps asks applicants what you can do for your country . . . and the world.

Notes:

  • PRIOR INTELLIGENCE ACTIVITY OR RELATED WORK: Individuals who have been engaged in certain intelligence activity or related work or who have been employed by or connected with an intelligence agency are ineligible for employment with Peace Corps. Acceptance of employment with Peace Corps precludes employment by certain intelligence organizations for a specific period of time, determined by the employing agency, after Peace Corps employment ceases. APPLICANTS WITH CIA CONNECTIONS. CLICK HERE FOR INFORMATION ABOUT HOW TO PROCEED.
  • This is an Excepted Service Appointment. Initial appointments to the Peace Corps are normally for 60 months (5 years). Employees are paid on the Foreign Service pay scale and receive the same benefits as other Federal employees. A background security investigation will be required for all hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

    Qualified internal applicants will receive first consideration. If you are a current Peace Corps employee, you must select "I am a federal civilian employee" in the Eligibilities section of the application. You must also select "Peace Corps" as your Employer Name. An incorrect response may result in your being found ineligible for this vacancy.

Duties:

  • This position is located in the Office of the CIO. The Deskside Support position provides IT customer support to all staff members at Peace Corps HQ. This includes managing and implementing moves, adds and changes to staff workstations; troubleshooting hardware and software problems for staff PCs (desktops and laptops), peripherals, printers, and scanners; testing and deploying non-standard software and hardware; and participating in other projects as assigned as appropriate within this position. Deskside Support personnel must have excellent customer service skills and must be able to work both independently and as part of a small team.

    Plans and delivers customer support services, including installations, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.
  • Installs, configures, troubleshoots, and maintains hardware and software to ensure the availability and functionality of the systems. Recovers data in the event of hardware or software failure.
  • Plans, designs, and develops test methods, procedures, techniques, and requirements for computer systems. Reviews, analyzes, evaluates, and improves hardware, software, systems, and/or equipment testing methods, concepts, techniques, and operations. Participates in the test and evaluation of contractors' equipment, components, systems, or products. Develops new technologies, such as computer simulations, for innovative testing of design concepts, applications, and systems. Develops and implements test technologies to address the design, development, verification, and operation needs of software, systems or hardware.


Contact Information:

Avue Help Desk
joeavue@avuetech.com

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