Vacancy Summary



Ability to perform office automation tasks.

Knowledge of clerical practices and office routines.

Skill in written communication.

Skill in oral communication.


Grade 04:

You must have: at least one (1) year of general experience; or two (2) years of education above the high school level; or a combination of both general experience and education. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

Court Services and Offender Supervision Agency

Pathways Internship Program

Student Trainee (Administration/Office Support), GS-0399-04

Announcement Number:
Application Deadline:
Washington, Dist of Columbia
Open Date:
Salary Range:
Location Notes:
Washington, DC
Pay Schedule:
Who May Apply:
US Citizens
Time Limit:
Promotion Potential:
Number of Vacancies:
Work Schedule:
Full Time

Agency Marketing Statement:

  • A FEDERAL CAREER LIKE NO OTHER!!! Are you ready to increase public safety, prevent crimes, reduce recidivism, and support the fair administration of justice in close collaboration with the District of Columbia's community? The Court Services and Offender Supervision Agency (CSOSA) has an opening for a Student Trainee (Administration/Office Support) to join our dedicated team and gain invaluable experience working in the public interest to support the fair administration of justice.


  • LOCATION: Court Services and Offender Supervision Agency, Office of the General Counsel, Washington, DC.

    This is a temporary, not to exceed 1 year excepted service appointment, under the Pathways Internship Program. As a part of the Pathways Internship Program, this appointment may be extended until the selectee's educational program requirements have been completed. You may be converted, without a break in service to a term (time-limited) or permanent appointment upon graduation and completion of program requirements, but there is no guarantee.

    This vacancy announcement may be used to fill future vacancies for identical positions within one year.

    If you would like to learn more about CSOSA, we encourage you to visit our website at


  • Under the Pathways Program, receives work experience that is directly related to the student's educational program and career goals. Acquires and increases knowledge, skills, and abilities in performing work in a field of study. Accomplishes assignments with increasing independence.

    Uses advanced office automation software functions, including the importation/exportation of graphics and data. Employs spreadsheet, desktop publishing, and presentation software to produce office support materials. Assists in setting up and maintaining subject matter files including technical instructions, operating procedures, confidential documents, and other materials. Establishes and maintains files in accordance with agency requirements.

    Answers the phone and transfers the call to the appropriate party. Also greets visitors and assists with their needs. Supports immediate office operations by compiling and documenting information to assist office staff with various program activities.
  • Makes photocopies as necessary and also sends documents via the fax machine. Date stamps and forwards mail to the correct staff members.

    Prepares charts and graphs as requested by Senior Staff by utilizing Microsoft Excel or other appropriate software programs. Produces a variety of form letters as directed. Maintains records (and other sensitive information) in a professional filing system.

    Performs other duties as may be assigned.

Contact Information:

Vanessa Willis
202 220-5443

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