The roles responsibilities include:
-Maintaining the functionality, appearance, and accuracy of CBOs intranet, using the SharePoint Online content management system;
-Maintaining content integrity, conducting random audits of live site content, improving the portals efficiency, and ensuring accessibility for users;
-Managing sitewide design, navigation, taxonomy, planning, and deployment, using SharePoints out-of-the-box functionality;
-Managing multiple sites on the platform (including team sites, staff resources sites, and Microsoft Teams), using a strong working knowledge of Microsoft 365 administration;
-Overseeing existing sites, subsites, lists, libraries, and content, while managing all new requests for intranet projects and sites and maintaining security and user and group permissions;
-Providing support for SharePoint end users, resolving help desk tickets, and troubleshooting problems that arise in an expeditious, efficient, and timely manner;
-Following a quarterly review protocol and working with users to review and refresh intranet content to ensure accuracy and timeliness of information and images;
-Integrating new technologies, such as shared team sites for projects; --Having a working knowledge of migration tasks and what is involved in performing data retrieval and running backup procedures to prevent data loss; Collaborating with external vendors on specific design projects, upgrades, and migrations; and Developing constructive working relationships with all CBO divisions, particularly counterparts in information and technology services.
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