KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to analyze organizational and operational problems and develop solutions.
Ability to communicate in writing.
Knowledge of death, disability or education benefits program management principles, concepts, and methods.
Ability to provide advice and guidance on death, disability or education benefits or claims program issues.
Ability to plan and execute work.
MINIMUM FEDERAL QUALIFICATION REQUIREMENTS:
Grade 12:
Qualifying experience for the GS-12 level includes one year of specialized experience at least equivalent to the GS-11 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples are identifying and analyzing policy, regulations, and/or standards covering portions of an organization's programs, activities, or functions; or analyzing fluctuating conditions and unusual factors and providing recommendations to resolve unusual or uncommon administrative issues.
Grade 13:
Qualifying experience for the GS-13 level includes one year of specialized experience at least equivalent to the GS-12 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples are reviewing information and reconciling conflicting data; devising new or modified methods of analyzing findings; or developing new initiatives in one or more program areas.
